Reviews
Every review from Checkatrade, word for word, newest first. 53 reviews since June 2020, scored 9.79/10.
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9.79/10 from 53 Checkatrade reviews
The scores
- Checkatrade, from 53 reviews
- 9.79/10
- Reliability, last 12 months
- 9.91/10
- 4.6/5
What customers mention most
- Speed27 of 53 reviews
- Sammy by name19 of 53 reviews
- Price and value19 of 53 reviews
- Leaks fixed12 of 53 reviews
- Tidy work7 of 53 reviews
- Explains things honestly7 of 53 reviews
Checkatrade shows no reviewer names, only the postcode of the job. Scores as of October 2026. See them on Checkatrade
All 53 reviews
Fast and Solid Work “Contacted them on a Thursday looking for a quote; came out the Friday to take a look, and said the work could start Monday. Monday and Tuesday it rained so we delayed till Wednesday, but once they were here they moved very fast, letting me know as soon as any issues arose, and the whole roof was done by 4pm. Will definitely give them a call next time I need roofing work done”
10/10 ·Recommend “Really helpful, and easy to book in to quote the work. The team put me at ease given the project I was anticipating. They provided a reasonable quote for the work they recommended to fix my bay window roof. I was worried about it being a bigger job and a full replacement but they did a great repair job. They were able to schedule the work in within a few days and provided a 10 year guarantee once the work was complete. They were really nice team and am happy with the work they've done. Id call them again for any roofing needs.”
9.33/10 ·Amazing “We had first response roofing & builders in to repair our flat roof, the two boys that did it were absolutely amazing being in a terraced house they had to throw all the old roof materials over my kind neighbours wall for taking away. Not only did they clean all my side up spotlessly they went around and cleaned up my neighbours garden & yard all in 1 day, work was completed.I can’t praise the professional way they worked in the sweltering heat we had.”
10/10 ·Roof replacement “From quote to completion in less than a week, couldn’t ask for a speedier response. The Team were very hard working, polite and respectful. When asked to add some additional work Sammy went above and beyond to obtain the necessary items in order to avoid any delays. Very happy with all work completed”
10/10 ·GREAT COMPANY TO DEAL WITH.. “Filled in the quote form on a Friday, Sammy called on Saturday morning, price was agreed, Monday morning they started work before 8.30am & all work was completed by 4.30pm Sammy & the crew worked non stop through the day & their work was to a high standard, forget the rest try the Best, if you want you work done try these guys i was so impressed by this company..”
10/10 ·Felt roof replaced “Came out very quickly and assessed the work needed. Agreed price and date and the work was completed a week later”
10/10 ·First response by name and action “We had a leak in the roof, rang at 9.30, said be there after 12, arrived 12.30. We agreed a price, job completed at 3.30. Very happy customer. Will call them again in the future.”
9.67/10 ·Roof tile replacement “We had First Response Roofing out to replace a tile on our roof. Fast Response, great job. Would highly reccomend.”
10/10 ·Gutter Repair “Had problem with my guttering overflowing. Contacted First Response and they attended promptly and corrected the problem with the minimum of fuss. Sammy was polite and very friendly. I would certainly use the company for any future roofing issues.”
9.33/10 ·Amazing team “I noticed a leak in my extension roof and found Sam from first response roofing and building ltd. Really impressed with the work first response have completed really quick to respond fixed my leak much appreciated guys would highly recommend this company to anyone really fair on price compared to other roofing companies thanks again guys 🙂”
10/10 ·Good workmanship “Work carried out to good standard. Has good knowledge of the job and able to explain well. Service provided was honest and sincere. The roof leak is all sorted. Appreciate the workmanship.”
9.33/10 ·Great service - professional and transparent. “Sammy came out to fix a roof leak and saved us from further damage. The service we received was first class - he arrived when he said he would, the work was carried out swiftly & efficiently and everything was explained before it was done. No hidden surprises. Great service, highly recommend.”
10/10 ·Make good ridge tiles “Swift response and tidy work”
8/10 ·slipped tile “Sammy contacted me yesterday (Sunday) and came out today to fix the leak in my roof. excellent service, can't recommend this company enough my insurance company Admiral, messed me around for over a week causing more internal damage. Sammy got the job done in double quick time amazing thank you”
10/10 ·Roofing work “Really pleased with the outstanding work that was carried out by the team will deffo be using again. Thanks again”
10/10 ·Leaking church roof repair “The person came very quickly and the work was done next day.”
10/10 ·Slate roof tile replacement “Most impressed by Sammy's communication and reliability. He came when he said he would and completed the job efficiently.”
10/10 ·Roof repair “Sammy was really helpful and friendly. Completed work quickly, professionally and to a very high standard. Would highly recommend.”
10/10 ·Slipped roof tile replacement 10/10 ·Replace slipped tile “Very good communication, came out on weekend.”
10/10 ·Entire roof redone and new gutters. “Sammy is a hard worker. He and his team are very reliable. They did the entire roof of my house and fitted new gutters. Sammy and his team are very polite and I would certainly recommend Sammy to family and friends. It was a work well done!”
10/10 ·Roof Repairs felting & timbers “Explained in depth what needed to be done, answered all the questions. Timeline was promised & met. The job was done very quickly from the moment the scaffoldings went up to the day it was taken down, the lads were friendly & fast workers. Very pleasant workers. Am pleased and would recommend.”
10/10 ·fixing leak “Turned up today, gave me an excellent quote for the work needed doing which was repairing bad workmanship last year that left me still with a leaking roof. can't comment on the work as I wasn't getting up any ladders. very polite, all in all pleased the work has been done.”
10/10 ·Flat roof replacement “Responded immediately and came round the following day to quote the job. Turned up on time to repair 2 flat roofs, from old felt to new rubber material. Recommended some additional repairs that would pro-long the life of the roofs. Couldn't fault them at all, open about all the work being carried out and the quality of the materials used. Would highly recommend Sammy and the boys.”
10/10 ·Roofing “Helped me out in checking and rectifying shoddy workmanship from previous roofer. Prompt response and excellent service. Would highly recommend and would certainly call on them sgain.”
9.75/10 ·roofing “Sammy responded to my call for help within minutes of my job being posted. I had problems following a cowboy re roofing job. He was sympathetic to my plight and gave me a quick and very good price for the job. On my accepting this, he and his boys came the same day and put right all the little things left undone and most importantly fitted a flu for my gas fire which the other lot had not done!! Sammy and his helpers were very courteous and helpful and cleared rubbish left on my neighbour's flat roof. I cannot recommend this firm highly enough. Excellent throughout!”
10/10 ·Roofing “Excellent service! The crew repaired my chimney quickly and at a reasonable price. They were courteous and cleaned up after themselves. Five stars!”
10/10 ·Replacement of small roof “Very polite lads all work completed in half a day and all rubbish cleared and taken away”
9.25/10 ·Storm damage and general wear and tear on house and extension roof “Response from Sam following my call first class - worked assessed backed up with video and photo evidence. Worked started following day and for 2 full days Sam and his team worked flat out. Evidence provided throughout of work needed and completed. Have no hesitation in recommending them to others.”
10/10 ·Replacing tiles due to storm damage “Contacted First Response Roofing about storm damage to my roof and they came to assess the roof within the hour. I had a reasonable quote and they came to complete the work a few days later with no issues. I was impressed with their prompt and efficient service. Would use them again.”
9.75/10 ·Repair storm damage “First response lived up to their name ,phoned them mid afternoon, attended to assess job the same day. They took photos of the damage and explained the job, I agreed the cost and they told me that they would do the job the next day at 9:00 am. Surprise to me as they turned up in the rain and completed the job, photos taken and again explained of finished job. Really impressed with their attitude and work”
10/10 ·Repair and replace extremely old damaged felt on the whole back extension of the house “I searched for a roofer via social media looking for feedback from previous recent customers and saw that all reviews were excellent for this company. I needed someone urgently as we had a major leak coming through the roof. From the first contact with Sammy who runs this company I was extremely happy with his knowlege and the excellent customer service, keeping in touch at all times by text or phone if anything changed re dates, scaffolding etc. The job was completed in a day with Sammy showing progress photos all the way through. I would definitely recommend this company.”
10/10 ·Replacing a slate tile and felt after storm Eunice. “Sammy + team was the only one roofers that turn up to do a small job about a week after storm Eunice, as the others were either too busy or couldn't be ask to knock the front door (NPT). I was given all the options to replace the one slate tile, even when I found out that the felt had been ripped. The job needed to be fixed asap as I had water coming into the lounge window. Sammy was great to give me the quick cheap option, a piece of felt forced under the existing tiles to seal the hole and replace the missing slate tile and fixing the two others at the sides where the tile had come out.”
10/10 ·New roof “Sam and his team re-roofed my entire house. They did an excellent job. Sam was always available when needed, Sam and his team are very polite, helpful and cleared all the mess made. I will definitely recommend Sam and his team to friends and families.”
10/10 ·Fix leaking roof “Called on NYE, expected to have to book in. BUT.. phone answered straight away and, within the hour, Sam and Sammy were round, up on the roof, and fixed the leak that afternoon. Underlay repaired, drip trays fitted, guttering adjusted. Really nice guys, knew what they were doing. It was (in my view) eye wateringly expensive but it was NYE, I wanted it done rather than sit through a bank holiday worrying about water damage, they put in the work and the leak is fixed. We were prepared for the expense, the quote was up front nothing hidden, and they'll come back if any problems. Would recommend.”
10/10 ·Replacing kitchen roof “Called Sammy on the Friday asking if he would be able to come and give me a quote for an emergency job due to my kitchen flooding. Within half an hour he arrived and was very friendly. The very next morning he turned up with his roofers, smiles all round and did the job in the same day. I couldn’t recommend anymore than these guys. They were quick, prompt, very polite and on time. A good laugh too, even with the stress of a swimming pool in my kitchen! Can’t thank them enough!”
10/10 ·Brand new roof fitted “The guys were amazing, they worked so hard and efficiently. They replaced our whole roof, gutters, fascia's and took down our chimney and replaced all the rotten timbers. It was a bigger job than originally thought but Sammy was amazing from beginning to end with kept us update with everything and sorted any bumps in the road. I would 100% recommend them to anyone looking to get their roof replaced or needs anything fixed.”
10/10 ·Totally re-roof a garage roof “Brilliant company !!!! Answered phone 1st time Had quote same day (within 2 hours) Completed job to my specifications and satisfaction Turned up when they said they would and finished when they said they would Fast friendly reliable no chasing them No payments until Job is finished Highly Recommend Them for your first call.”
10/10 ·Fit drip trays completely around bungalow, re cement top coving stones and seal . “Sam and Jamie talked me through what needed doing,showing videos and photos of roof and tiles. Explained clearly what needed to be done and the benefits during winter months and long term future of bungalow.”
10/10 ·Replacing shed roof “Fabulous job. Men turned up on time. Very professional and friendly and cheerful too! Shed looks brilliant. Really happy with the work.”
10/10 ·New felt and Batton and other works “Responded quickly to my advert. Work carried out immediately to stop roof from deteriorating. Thorough inspection with quote of costs. Worked clean, quietly and safely with politeness and respecting the neighbours in the equation. Excellent communication throughout. Would recommend this company to my friends and family.”
10/10 ·Fascia and soffits “Very happy with the work took out on my property. Very nice workers as there really flexible and reliably. Great company highly recommend.”
10/10 ·Extension Flat roof “Turned up at the time they said they would was very polite and very helpful with what was needed to be done and what was being done ? would definitely recommend them”
10/10 ·Kitchen roof repaired after storm damage “Promptly came out to sort out the issue. Great job! Completed with safety in mind and very tidy.”
10/10 ·Flat rubber roof “Really nice and friendly I would definitely recommend them they had the job done fast and professional to A high standard”
10/10 ·New facias, soffits, guttering “Really good service! Additional work needed to be done, but was well explained and completed quickly. Very friendly and reliable. Would highly recommend.”
9.5/10 ·Reroofed large flat-roofed porch in rubber to stop the leaks “They stopped the leaks, and although there was some consequential additional work that was necessary, they carried this out immediately for the same cost and without any quibble. Nice people to work with.”
10/10 ·Roof felt replacing, valley re-sealed. “Had a leak coming through bedroom ceiling Tuesday morning at 3:30 am Called them 9:30 am They were over by 10:30 to have a look and give an estimate. Arrived this morning Wednesday 8:30 to put scaffolding up. Work finished by about 2 PM. Kept me updated with photos of the progress they were making. And the things they found. Will call first if I have any future work needs doing, and would definitely recommend.”
10/10 ·New Flat Roof “Very pleased with this company's work. They were reliable, helpful and co-operate. They offered useful advice for future consideration. They completed the work in one day, they were efficient and tidied up after they had finished. Neighbours commented on how courteous and polite they were. I would certainly employ them in future”
10/10 ·I had a leak in the roof that they fixed quickly, but they found a hole in the roof that also needed work. They fixed that too, “They came in the morning to do the work they said they would at the agreed time. They said they would come back after another job they were doing on the same day, which they did. They also fixed the other issues I had. They were quoted at an affordable price. Whilst they were here I asked for quotes surrounding an out building that I will need re-roofed at some point in the future. I was also happy with that quote so I have a strong feeling that I will be calling them for work again in the future. They kept in touch with me whilst they were on another job if there were any delays. 10/10”
10/10 ·Replacement of garage roof “Very friendly and helpful. Work was Carried out very quick and to a high standard. Great price and great job. Very happy with the work and would definitely use them again.”
10/10 ·New Ridges “Great price fast and efficient very reliable good communication very polite dad a great job .”
10/10 ·Flat rubber roof “Really pleased with what's been done would definitely recommend and use again in the future.”
10/10 ·
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